NIRVYN public document
Privacy Policy
NIRVYN is built around one Core Account with separate Social, Dating, and Random Chat zones. This policy explains what information is collected, why it is used, how zone privacy works, and how deletion and data requests are handled.
1. Privacy-First Commitment
NIRVYN is designed to give users control over their profiles, visibility, communications, and sensitive zones. We aim to collect only the information reasonably needed to operate, secure, improve, and support the platform.
2. Scope
This policy applies to the NIRVYN app, website, Social Zone, Dating Zone, Random Chat Zone, support flows, safety reports, verification features, rewards, premium features, and future NIRVYN services unless a separate notice is shown.
3. Core Account Information
When you create or use a Core Account, NIRVYN may process account information such as mobile number, email address, display name, username, date of birth, country or region, authentication details, account preferences, and profile photo if uploaded.
4. Zone Profile Information
Social, Open Dating, Blind Dating, and Random Chat profiles may contain different information. Depending on the zone, this may include photos, biographies, interests, education, occupation, languages, city, gender, dating preferences, lifestyle details, age range, communication preferences, and other optional information you choose to provide.
5. Content And Communications
NIRVYN may process posts, comments, reels, videos, photos, messages, voice or video communication metadata, reports, feedback, support conversations, and other content you create or submit. Private communications are not used for advertising, but may be processed to deliver the service, investigate abuse, prevent fraud, protect users, or comply with law.
6. Device, Usage, Location, And Notifications
The app may process device model, operating system, app version, language, time zone, push notification token, crash reports, diagnostics, usage activity, settings changes, notification preferences, and location information where permitted. Precise location is used only where you grant permission; disabling location may limit discovery, distance, or safety features.
7. Payments, Rewards, Ads, And Analytics
If Coins, rewards, premium features, ads, or paid services are used, NIRVYN may process purchase history, reward events, wallet activity, advertising performance signals, fraud-prevention information, and analytics. Complete payment-card details are generally handled by authorized payment providers or app stores, not stored directly by NIRVYN.
8. Verification And Safety
Where verification features are available, NIRVYN may process mobile, email, selfie, photo, video, identity, or other verification information to reduce impersonation, fraud, and abuse. Safety systems may include automated tools and human review where necessary.
9. How Information Is Used
Information is used to create and secure accounts, operate zone profiles, enable posts, reels, messages, discovery, dating, random chat, notifications, support, moderation, fraud prevention, payments, analytics, legal compliance, product improvement, and safety systems.
10. Zone Privacy
Each zone is intended to operate independently. Information from one zone is not automatically visible in another zone unless you choose to share it, the platform needs it for operation, or it is required for safety, security, fraud prevention, legal compliance, or account integrity.
11. Sharing With Other Users
Other users may see information you make visible through profiles, posts, comments, reels, messages, dating interactions, random chat sessions, groups, circles, or other features. In the Social Zone, share actions may create public nirvyn.app links and link-preview pages for posts, reels, or videos. These previews may include limited information such as the post ID, author display name, caption or title, preview image, video thumbnail, avatar, and canonical URL. Third-party apps, browsers, messaging services, and recipients may access, display, or cache those previews outside NIRVYN. NIRVYN may mark preview pages as not intended for search indexing, but cannot control third-party caching or screenshots after a link is shared. Dating, Blind Dating, Random Chat, and private messages are not intended to create public post-preview links unless a specific feature clearly says so. Blind Dating is designed to limit early disclosure, but it does not guarantee complete anonymity.
12. Service Providers And Legal Sharing
NIRVYN may share information with service providers that help operate the platform, such as cloud hosting, authentication, storage, analytics, notifications, payment processing, moderation, verification, security, and support providers. Information may also be disclosed where required by law, to protect users, or to respond to lawful requests.
13. Retention And Deletion
NIRVYN keeps information only as long as reasonably necessary for service, safety, security, legal, dispute, fraud-prevention, payment, moderation, or operational purposes. Full account deletion requests enter a 30-day grace period, during which the account is deactivated and hidden from normal use. After the grace period, visible profile and account data is removed or anonymized where appropriate unless the request is canceled. If a Social share link or preview becomes unavailable because content is deleted, hidden, or moderated, third-party services or recipients may still retain cached preview information or copies outside NIRVYN control. Limited safety, anti-abuse, moderation, payment, legal, and audit records may be retained where reasonably necessary.
14. Children And Age-Sensitive Zones
Users must satisfy the minimum age requirements for the app and for each zone. Dating and Random Chat may require users to be 18+ or the age of majority in their jurisdiction, whichever is higher. NIRVYN has zero tolerance for child sexual abuse material, grooming, exploitation, trafficking, solicitation, or any conduct that endangers children.
15. Security
NIRVYN uses reasonable administrative, technical, and organizational safeguards such as secure authentication, access controls, role-based controls, monitoring, fraud detection, audit controls, backup practices, software updates, and security testing. No internet service can be guaranteed to be completely secure.
16. Your Choices And Contacts
You may manage many privacy choices through app settings, device permissions, notification preferences, profile controls, zone controls, deletion tools, and support requests. Privacy requests can be sent to privacy@nirvyn.app. Support: support@nirvyn.app. Child safety: childsafety@nirvyn.app. Security: security@nirvyn.app. Abuse reports: abuse@nirvyn.app. Grievance: grievance@nirvyn.app.